Intensive Outpatient and Inpatient Treatment

Review
CHICAGO LAKESHORE HOSPITAL
4840 N. Marine Dr.,
Chicago, IL 60640
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Respond Hotline
(800) 888-0560

Valeo (a Latin word meaning “I am well”) at Chicago Lakeshore Hospital provides services to sexual and gender minorities (or those questioning their sexual orientation or gender identity) for mental health and substance abuse.  Services offered include:  inpatient treatment and detoxification, intensive outpatient groups, psychiatry, and referrals to community resources to support recovery of your mental health and/or substance use.

Accessible Accommodations: Not Listed

Hours: 24 Hours

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  • Reviews
    Overall Rating:

    Individually rated for:

    My service provider(s) was responsive to my needs
    My service provider(s) was knowledgeable and trustworthy
    I felt safe at the service site
    I felt welcomed and that I belonged at the service/service site
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    1 Review on “Intensive Outpatient and Inpatient Treatment”

    1. Former Patient Intensive Outpatient and Inpatient Treatment

      Individually rated for:

      My service provider(s) was responsive to my needs
      My service provider(s) was knowledgeable and trustworthy
      I felt safe at the service site
      I felt welcomed and that I belonged at the service/service site
      I am likely to return to this service again

      **IF YOU ARE IN A MENTAL HEALTH CRISIS PLEASE LOOK FOR TREATMENT SOMEWHERE ELSE**

      My experience at Chicago Lakeshore scarred me to the point of having treatment-related PTSD.

      Despite arriving at 10am on a weekday, intake took over eight hours, including leaving a suicidal patient alone in an empty room for hours at a time. Staff was condescending, dehumanizing, and overwhelmingly unqualified. Group therapy sessions were led by nurses, never therapists or doctors. When I asked about building self esteem, I was given a worksheet packet. The food is as cheap as possible, and I observed cockaroaches in my sleeping quarters. I was moved between rooms daily, sometimes multiple times a day. Admitting to any alcohol or drug use, no matter how light, automatically gets you branded as an abuser, seemingly to squeeze more insurance money out of you. Paitents need to “earn” the right to go outside for half an hour, and non-participation in activities leads to “room arrest” and delayed meals. VALEO, their LGBT mental health program, is a complete joke and during my stay it was merged with their drug treatment program, effectively ending the miniscule effort to address LGBT issues.

      Because I had continued to use my phone during the 8hr intake, I was later falsely accused and intterrogatted by staff for allegedly smuggling my phone inside. Aside from being completely wrong, they treated me as if I were some criminal rather than their paitent.

      Chicago Lakeshore in no way deserves having the word “hospital” in it’s name.

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    Rate this Place (overall):
    Rate this Place individually for:
    My service provider(s) was responsive to my needs
    My service provider(s) was knowledgeable and trustworthy
    I felt safe at the service site
    I felt welcomed and that I belonged at the service/service site
    I am likely to return to this service again